<?xml version="1.0" encoding="UTF-8"?><!-- generator="WordPress/2.9.2" -->
<rss version="0.92">
<channel>
	<title>Help &#38; Support</title>
	<link>http://support.headlighthq.com</link>
	<description></description>
	<lastBuildDate>Thu, 05 Aug 2010 07:01:00 +0000</lastBuildDate>
	<docs>http://backend.userland.com/rss092</docs>
	<language>en</language>
	
	<item>
		<title>Compare time period</title>
		<description><![CDATA[This feature is controlled from the calendar function. It allows you to compare data from two arbitrary time periods with each other.

Example: 
Comparing data from January 2010 with January 2009
First select January 2010 in the calendar.

Second enable (tick mark) the [Compare time period] function &#8211; the [1] and [2] denotes the selected time period.

Now select [...]]]></description>
		<link>http://support.headlighthq.com/performance-management/compare-time-period</link>
			</item>
	<item>
		<title>The Headlight Grid</title>
		<description><![CDATA[In Headlight all the data is viewed through The Grid.


Here you can add and re-size columns,  select individual activities &#8211; data sources &#8211;  and drill-down to access more detailed data. In order to select more columns or remove existing, click on the [Column configure] link and use drag-drop to add and/or rearrange new [...]]]></description>
		<link>http://support.headlighthq.com/performance-management/the-headlight-grid</link>
			</item>
	<item>
		<title>Export data</title>
		<description><![CDATA[It is possible to export data from within Headlight to other systems using our export button :

We support the following formats: xls (Excel), csv (comma-separated values), xml (Extensible Markup Language)
When using the export data function, it will use the current grid view.
]]></description>
		<link>http://support.headlighthq.com/performance-management/export-data</link>
			</item>
	<item>
		<title>Information for web developers</title>
		<description><![CDATA[Due to the work flow in many companies, often the marketing department and the web officers/developers do not talk together. This means that the marketing responsible, very often forgets to tell the developers why they should implement Headlight scripts.
Being a web developer, you have your own systems; log files, system monitors, production tools, debuggers and [...]]]></description>
		<link>http://support.headlighthq.com/getting-started/information-for-web-developers</link>
			</item>
	<item>
		<title>Headlight for agencies</title>
		<description><![CDATA[If you are interested in having access to more than one account this  is, of course, possible.
What you need to do is to contact a TraceWorks sales  representative and make a standard agreement with him. Having done so  you will be given access to a reseller account where you can create  [...]]]></description>
		<link>http://support.headlighthq.com/getting-started/headlight-for-agencies</link>
			</item>
	<item>
		<title>Headlight IPhone Web Application</title>
		<description><![CDATA[Note this feature is still in Beta. 
The Headlight+iPhone App allows you to check-up on active banner, email or SEM campaigns, marketing strategy goals, and quickly gain access to your marketing contacts.

Login via Headlight IPhone (http://m.headlighthq.com/). 
]]></description>
		<link>http://support.headlighthq.com/getting-started/headlight-iphone-web-application</link>
			</item>
	<item>
		<title>Information for media traffickers</title>
		<description><![CDATA[Banner campaigns using tracking URL&#8217;s
If you receive a link from a media agency looking something like this:
http://c2998a7f-00c4-4d91-b771-a2b3a2706c04.statcamp.net/turl/?id=d94084cac6ae42f8a93209b0e330f78a
Please be aware that this is meant for tracking clicks, not impressions.
Banner campaigns using adserving
If you receive an adserving script from either TraceWorks or an agency using Headlight that you need to implement in your publisher module, here&#8217;s what [...]]]></description>
		<link>http://support.headlighthq.com/getting-started/information-for-media-traffickers</link>
			</item>
	<item>
		<title>Labels</title>
		<description><![CDATA[Everything you can create in Headlight, you can also assign a label. Labels help you keep things tidy, and enables you to compare data from e.g. all activities labeled &#8220;this&#8221; to all activities labeled &#8220;that&#8221;.
Labels can be used in order to separate your campaigns from one another using themes, periods or similar: You can label [...]]]></description>
		<link>http://support.headlighthq.com/performance-management/labels</link>
			</item>
	<item>
		<title>Requirements</title>
		<description><![CDATA[In order to use Headlight you must be connected to the Internet.
Also you must have one of the following supported browsers:
Internet Explorer 8, Firefox 3.6
Browsers like Safari, Chrome and Opera are currently not supported.
Also in order to see charts, you must have a newer version of Flash installed (version 8 or newer). 
]]></description>
		<link>http://support.headlighthq.com/getting-started/requirements</link>
			</item>
	<item>
		<title>Conversion setup &#8211; step by step</title>
		<description><![CDATA[The conversion script should be placed as late as possible in your shopping cart flow. Preferably you should place the script at the &#8216;thank you-page&#8217;. This will ensure that only actual orders will get in Headlight.
Just as the general tracking script the conversion script should be placed just before the end of your code.
To setup [...]]]></description>
		<link>http://support.headlighthq.com/conversions/conversion-setup-step-by-step</link>
			</item>
</channel>
</rss>
